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REGIONAL FILE — AUSTRALIA AU +61 2 5563 2110

Your new 24/7 Aussie receptionist.

Stop paying award wages for someone to answer the phone. Deploy a SystemPros AI agent today: it speaks with a local Australian accent, integrates with ServiceM8 and Salesforce, and never calls in sick.

Beat the cost-of-living crisis.

Australian businesses face the highest administrative wages in the world. Stop bleeding cash on overheads.

LINE ITEM HUMAN RECEPTIONIST SYSTEMPROS AI AGENT
Total cost $75k+ / year (salary + Super) From $250 / month
Availability 9am – 5pm, Mon – Fri 24/7/365
Liability Sick leave, WorkCover Zero. None.

TYPICAL VOICE AI RUNNING COST: $1,500 – $3,000 / YEAR DEPENDING ON CALL VOLUME — A ~95% SAVING ON OVERHEADS

Built for Australian industry.

CAPABILITY SHEET · AU CONFIGURATION

A

True blue accent

Don’t sound like outsourced overseas support. Our agents sound like they’re sitting in your own office. Trust is retention.

B

State-based numbers

Provision local numbers (02, 03, 07, 08) instantly. Great for local SEO and building trust within your specific catchment area.

C

Tradie integrations

We connect directly to ServiceM8, Tradify, and SimPRO. Automate your job scheduling and stop answering the phone while up a ladder.

D

Privacy Act compliant

We take Australian data sovereignty seriously. Fully compliant with APPs and suitable for medical and legal practices.

E

After-hours triage

Perfect for property managers. The AI filters urgent maintenance requests from non-urgent ones, saving you thousands in call-out fees.

F

Zero abandon rate

Never miss a lead again. Even if 50 people call at once during a radio ad spot, the AI answers every single one simultaneously.

Coast to coast coverage.

From the CBDs to the outback, SystemPros keeps your business online. We provide localized number provisioning for every major Australian capital city.

Provision Your Number

EXCHANGE REGISTER

Sydney (02)
Melbourne (03)
Brisbane (07)
Perth (08)
Adelaide (08)
Canberra (02)

Frequently asked questions.

How does the AI handle Australian accents and slang?

Our AI models are specifically fine-tuned on Australian English datasets. They understand 'G'day', 'Arvo', and the unique inflection of Australian speech. This ensures your customers feel like they are speaking to a local, building trust and rapport instantly.

Is this compliant with Australian Privacy Principles (APPs)?

Yes. Data sovereignty and privacy are core to our offering. We ensure all voice data handling complies with the Privacy Act 1988 (Cth). Calls are encrypted, and for sensitive industries (medical, legal), we offer specific configurations to ensure data remains within Australian borders.

Can I use a local (02, 03, 07, 08) number?

Absolutely. We can provision local numbers for Sydney (02), Melbourne (03), Brisbane (07), Perth (08), and Adelaide (08). Alternatively, we can host 1300 or 1800 numbers if you want a national presence. You can forward your existing business lines to these numbers instantly.

Does it work with ServiceM8 and Tradify?

Yes, these are two of our most popular integrations for Aussie tradies. When a customer calls to book a quote, the AI can check your real-time availability in ServiceM8 or Tradify, create a new job card, and even schedule the site visit without you lifting a finger.

What is the cost compared to an Australian receptionist?

The average receptionist salary in Australia is over $70,000 when you include Superannuation, leave loading, and WorkCover. SystemPros Voice AI costs a fraction of this—typically around $1,500 - $3,000 per year depending on call volume. That's a ~95% saving on operational overheads.

Can it handle emergency after-hours calls?

Yes. You can configure 'Emergency Escalation' protocols. For example, if a tenant calls a Property Manager at 3 AM about a burst pipe, the AI detects the urgency and key phrases, and calls your on-call plumber immediately. Non-urgent calls are booked for the next business day.

Do I need to sign a lock-in contract?

No. We believe the product speaks for itself. We offer month-to-month agreements. You can scale your capacity up or down as your business seasonality dictates, which is perfect for industries like tourism or retail.

How reliable is the connection?

We use enterprise-grade Tier-1 carrier networks. Our uptime is 99.99%. Unlike a human receptionist who might get sick, take lunch breaks, or have a bad day, your AI agent is consistently polite, professional, and available 24/7/365.

Can I customize the script?

Fully. You have complete control over the 'System Prompt'. You can tell the AI to be formal, casual, bubbly, or strictly professional. You can update your opening greeting daily if you wish to promote special offers or announce holiday operating hours.

How long does setup take?

We can have a basic agent live in 24 hours. A fully integrated agent connected to your CRM and Calendar usually takes 3-5 business days to build, test, and refine.

Automate your Aussie business.

Get the competitive edge with a 24/7 AI workforce that costs less than your coffee budget.

Book a Voice AI Demo